General terms and conditions
And/or booking conditions
User: the owner of the apartments of Finca La Vida Loca.
Other Party: the guests who enter into a rental agreement with Finca La Vida Loca.
The owner of the Finca La Vida Loca can be replaced by a (temporary) representative.
House Rules
The apartment is described on the website www.fincalavidaloca.com. This website has been compiled with the greatest care, but there may be differences between the text and/or photos presented on the website and the actual situation in and around the apartments at the time of the visit by the guest(s). No rights can be derived by the guests from such differences.
The minimum stay in an apartment is 3 nights in June, July, August and September. The other months the minimum stay is 2 nights.
The apartments are accessible 24 hours a day. The apartments each have a private entrance.
It is forbidden to let third parties use the apartments. Visitors are not allowed to stay overnight in the apartments without the user’s permission and without additional payment.
The apartment must be in clean condition upon departure. Before departure, the user will make a statement of admission. If the room upon departure deviates so much from the list, the user may charge the other party for the additional replacement or cleaning costs.
Garbage should be deposited in the designated container.
Smoking is not allowed in the apartment. However, smoking is allowed outside.
Small pets are not allowed.
Barbecuing is not allowed on the private terrace.
Consumption of self-brought drinks and food is not allowed in the public areas.
Check-in is possible from 2 p.m. until 11 p.m. at the latest. Check out is possible until 11:00 at the latest. These times can be adjusted by mutual agreement.
The other party may park the car in the parking spaces available on the premises. Parking is at the other party’s own risk.
All risks related to staying in or around the apartments as well as in or around the pool are the responsibility of the other party.
Damage respectively loss of (un)movable property owned by the user shall be reported and must be compensated to the user.
The other party must follow the user’s instructions.
After 11 p.m., you should not cause noise both inside and outside your apartment.
The user may deny and/or refuse the other party access to the apartment complex with immediate effect in case of inappropriate behavior, without further notice and indication of reasons and without refund of accommodation expenses.
Rates
Rates include water, electricity,,, VAT, bed linen, towels and final cleaning.
When booking apartment El Gecko Grande for less than 3 days, 50,- euro final cleaning is due.
Rates do not include the cost of cancellation and/or travel insurance and/or other expenses.
Apartment rates are always without obligation and are subject to interim changes.
All entries on the website www.fincalavidaloca.com are considered to be provided in good faith and are always subject to interim changes. Finca La Vida Loca is not bound by obvious errors on its website.
Offers never apply in conjunction with other offers.
Reservation and payment
On our site you can indicate a preference for the desired accommodation(s).
Upon receipt of your reservation request, we will contact you within 24 hours.
Your reservation is final only when a deposit of 50% of the total amount of the stay is paid into our account within 10 days of receiving our notice.
Upon receipt of the deposit, we will finalize the reservation with a confirmation and thus your reservation is final.
After a reservation is confirmed through an affiliated third party, a rental agreement is also established.
There is no additional reservation fee.
Remaining lodging fees must be paid upon arrival at the accommodation.
Payments are made by bank transfer or credit card.
Cancellation
Cancellation must always be made in writing via email info@fincalavidaloca.com to Finca La Vida Loca.
If you cancel more than 1 month before the effective date of your reservation, we will refund the full deposit to your account. If you cancel or change afterward or if you do not show up (no-show), at least 50% of the total stay will be charged.
Should Finca La Vida Loca for any reason not be able to rent out the reserved room, another apartment or similar accommodation will be offered by mutual agreement.
Complaints
The other party is always entitled to submit its complaints to Finca La Vida Loca. Finca La Vida Loca shall always handle the complaint adequately and expeditiously, so that the complaint is dealt with according to standards of reasonableness and fairness.
In the event of force majeure, both permanent and temporary, Finca La Vida Loca shall be entitled to cancel or temporarily suspend all or part of the agreement without the guest being able to claim fulfillment and/or compensation. Force majeure includes, but is not limited to: danger of war, war, insurrection, acts of war, strikes, boycotts, disturbances in the energy circuit, in traffic or transport, government measures, scarcity of raw materials, natural disasters and furthermore all circumstances, extraordinary weather conditions, death of one of the owners or close relatives, etc. under which Finca La Vida Loca cannot reasonably and fairly be expected to fulfill all or part of the agreement.
Liability
Finca La Vida Loca cannot be held liable for any damage suffered by the other party or third parties as a result of the stay in the accommodation.
Finca La Vida Loca is not liable for disturbances in and around the accommodation such as failures and breakdowns of power and water supplies and technical installations, construction and/or road works in the vicinity of the apartment complex that have not been announced or have been announced in time.
Finca La Vida Loca can only be held liable for damages due to the gross fault or negligence of the aforementioned.
Finca La Vida Loca is an Adults Only accommodation.
Should such a problem occur, it will always be limited to direct damage and any form of consequential damage is excluded. Furthermore, the liability of Finca La Vida Loca shall be limited to the maximum amount that the insurer of Finca La Vida Loca will pay in the appropriate case.
Privacy
Finca La Vida Loca will keep all personal data provided to it or made known to it confidential and will not make it freely available to third parties.